Frequently asked questions
Product
What is INNR?
Nicotine-free oral pouches with actives for three moments of the day: Energy in the morning, Focus in the afternoon and Sleep at night.
Do they contain nicotine or tobacco?
No. No nicotine, no synthetic nicotine, no tobacco. Energy and Focus contain caffeine; Sleep contains no stimulants.
What are the ingredients?
Plant fibre, each formula’s actives, xylitol and natural flavors. Every dose is listed on the product page.
Are they vegan?
Yes. All ingredients are of non-animal origin.
What are nicotine-free pouches?
Small pouches you place under your upper lip, like a nicotine pouch but with no nicotine and no tobacco. Ours carry caffeine with L-theanine (Energy and Focus) or melatonin (Sleep).
What are nootropic pouches?
“Nootropic” is a popular name for pouches with ingredients chosen for focus, not a regulated category, so check the doses on the label. INNR Focus has L-theanine 75 mg, caffeine 60 mg, Alpha-GPC 60 mg and Huperzine A 50 mcg.
How much caffeine is in an energy pouch?
It depends on the brand, so check the label. INNR Energy has 100 mg per pouch, INNR Focus 60 mg and INNR Sleep none. Don’t go over 400 mg a day from all sources.
Usage
How do I use a pouch?
Place it between your gum and upper lip and leave it for 20–30 minutes. Don’t chew or swallow it.
How many can I use per day?
Energy and Focus: up to 4 pouches. Sleep: one per night. Don’t exceed 400 mg of caffeine a day, including coffee and other sources.
Can I combine Energy and Focus?
Yes, at different times of day. Keep an eye on total caffeine: 100 mg per Energy pouch and 60 mg per Focus pouch.
Who shouldn’t use it?
Under-18s, anyone pregnant or breastfeeding, and people sensitive to caffeine (Energy and Focus). If you take medication, check with your doctor first.
Subscription
How does the subscription work?
Subscribe from 3 cans, mixed however you like, and they arrive every month. Each can costs $8.97 for 3–5 cans, $8.34 for 6–8 and $7.70 for 9 or more.
Can I pause, change or cancel?
Yes, anytime and with no commitment, from your account or the link in every email.
Can I switch states?
Yes. Swap Focus for Energy or add Sleep before your next delivery.
When am I charged?
On the day we prepare each delivery. We’ll email you three days before.
Shipping & returns
How long does shipping take?
Orders ship within 1–2 business days and arrive in 3–5 business days. You’ll get tracking by email.
How much does it cost?
Shipping is free on orders of $50 or more. Below that it’s a flat $5.50, subscriptions included.
Where do you ship?
Anywhere in the United States, for now.
How does the 30-day guarantee work?
If it’s not for you, email us within 30 days of delivery and we’ll refund your first order. No need to return the can.
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